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Frequently Asked Questions

How do I sign up for a class?

Go to our Book the Bike page and choose a class time you like. From there, just click on any available bike. If a class is full, you can put yourself on the waitlist. If a bike opens up in that class, you'll be placed into the class and notified via email or phone. We cant' wait to meet you!

If you are a first-time rider at Cycle614, please arrive no later than 15 minutes before class starts so we can set you up properly. If you arrive less than five minutes before your class starts (or after the class starts), you will  not be allowed to participate in your class. The bike room is dark and the bikes are very close together so it is extremely difficult to set someone up once the class starts. If you are late, we will be happy to schedule you for a later class and let you use your free ride then.

How far in advance do I need to cancel my class before I'm charged?

We realize life happens so we have a very liberal cancellation policy. If you must cancel, please cancel no later than 2 hours prior to the start of class. If you don't cancel at least two hours before class starts, it will cost you a ride. However, we don't want to be total jerks about it. If you have a legitimate excuse, we'll let you slide and put the ride back into your account. All you have to do is email us at info@cycle614.com. however, if the class is full and you kept someone out of the class due to your late cancellation (or no show), we will have to charge you for a ride.


How will I know if I'm on the waitlist?

As soon as a bike has opened up for you, we will notify you by phone or email. Remember, when you put yourself on a waitlist, the system uses one of your credits to hold your place. If you have made other plans and do not plan to attend class, please remove yourself from the waitlist to avoid penalty.

Are classes at Cycle614 safe?

Cycle614 classes are designed to be safe. We follow every best practice protocol in the fitness biz and all staff are CPR trained. However, we always recommend that you consult your physician for guidance on an exercise program that is safe for you.

If you are a new rider or new to indoor cycling, there are a couple of things you should know. Safety always comes first at Cycle614. Remember, this is  YOUR ride. Even though your instructor will coach you and you will be aware of what other riders in the room are doing, always listen to your body. Only do what you can do. There is no judgement. The important part is that you showed up and the key is to get the best workout for you. Stick with it and you will get stronger with each class. It's also important to stay hydrated. So, drink plenty of water before, during and after your ride.

What should I expect when I arrive at Cycle614?

Arrive early to your first class (15 minutes) and let the front desk staff know that it's your first visit. A Cycle614 staff member will then take you through a brief orientation to get you ready. And remember, Cycle614 is great for all fitness levels; our instructors will lead you every step of the way. Get ready to ride, rock and rejuvenate leaving better than when you arrived.

As we said above, if you are a first-time rider at Cycle614, please arrive no later than 15 minutes before class starts so we can set you up properly. If you arrive less than five minutes before your class starts (or after the class starts), you will  not be allowed to participate in your class. The bike room is dark and the bikes are very close together so it is extremely difficult to set someone up once the class starts. If you are late, we will be happy to schedule you for a later class and let you use your free ride then.

When am I going to see results?

We recommend you take 3 classes per week. You will see results even if you ride with us once or twice a week, but you'll feel maximum effect if you can get to three times! We pride ourselves on our creativity so no ride is ever the same. You may do some of the same fundamental exercises, however, wait until you see what we have planned for you!

Can I track my performance?

Once you have your own account, every time you take a Cycle614 indoor cycling class, certain performance metrics like RPMs, Torq (Resistance), Power, Speed, Distance and Estimated Calories Burned will be saved in the My Performance section of your account. At Cycle614, we emphasize a Total Power score - a measure of resistance (Torq) and speed (rpm). By tracking your performance history you'll be able to set your own goals and measure your results over time. How cool is that?!

And if you're not interested in the numbers, just close your eyes and enjoy the ride!

Do my rides expire?

Yes. Credits expire 1 year from the date of purchase.

Can I buy a gift certificate for a friend or transfer some of my ride?

You can purchase a gift card at our studio or by emailing us at info@cycle614.com. However, rides are non-transferable.

Is it safe to take a Cycle614 class if I'm pregnant?

As with any other exercise programs, please consult your physician beforehand. We have had many pregnant mothers take our classes. It's a great way to stay in shape for your delivery!

I'm worried I don't know how to adjust my bike.

At Cycle614, we have purchased the best bikes out there to make sure that the bike has several adjustments to have a great ride for your body and comfort level. Between our front desk staff and instructors, we will help you every step of the way! No worries! And, please have no anxiety coming in to our studio as we are in it together!

What in the heck should I wear?

We recommend comfortable workout attire, including padded bicycle shorts. Avoid loose fitting long pants that could get caught in the pedals. A full range of workout apparel is available for purchase at our studio.

Can I wear sneakers or do I have to wear dedicated clip-in cycling shoes?


Yes. You can wear your sneakers to spin with us.  However, there are some definite benefits in purchasing cycling shoes. Since these shoes lock onto the pedals, you can generate more power and more easily recruit all the muscles involved in the pedal stroke.  This makes it easier to get that nice round pedal stroke we all strive for, without some muscles dominating more than others, which can lead to muscle imbalances and even injury.These shoes have a stiffer sole and snug fit, which enables you to transfer more power and can prevent foot pain.  Sneakers are “squishier” and provide a less stable platform, which can allow your ankles and knees to fall out of alignment.


 

 

 

RIDE.  ROCK . REJUVENATE.